Terms of Service

Last updated: May 7, 2025

1. Agreement to Terms

By accessing or using Mirage Metrics services, including any application that integrates with third-party APIs such as Microsoft Graph, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. User Obligations

Users must:

  • Provide accurate and complete information
  • Maintain the security of their account credentials
  • Comply with all applicable laws and regulations
  • Not use the services for any illegal or unauthorized purpose
  • Not interfere with or disrupt the services or servers

Users are also responsible for ensuring that they are authorized to grant Mirage Metrics access to third-party systems (e.g., email services) as part of the functionality offered.

3. Intellectual Property Rights

The service and its original content, features, and functionality are owned by Mirage Metrics and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Users may not:

  • Modify or copy the materials
  • Use the materials for commercial purposes without consent
  • Remove copyright or proprietary notices
  • Transfer the materials to another person or "mirror" the materials

4. Limitation of Liability

Mirage Metrics is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the services. This includes, without limitation, loss of profits, goodwill, data, or other intangible losses.

5. Service Modifications

We may modify or discontinue our services, temporarily or permanently, with or without notice. Mirage Metrics shall not be liable for any such modification, suspension, or discontinuance.

6. Termination

We reserve the right to terminate or suspend your access immediately, without notice, if you violate these Terms. Upon termination, your right to use the services ceases immediately.

7. Governing Law

These Terms are governed by the laws of the United States. Our failure to enforce any provision will not be considered a waiver.

8. Contact Information

For questions about these Terms, contact:

mehdi@miragemetrics.com

Privacy Policy

Last updated: March 1, 2025

Mirage Metrics is committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We collect personal and technical data when you:

  • Create an account
  • Use our web or software services
  • Connect third-party systems (e.g., email platforms, Microsoft Graph)

This includes:

  • Name, email address, contact info
  • Login and authentication tokens
  • Email metadata (e.g., subject lines, timestamps) if access is granted
  • Usage and diagnostic data

2. How We Use Your Information

We use the collected data to:

  • Provide and maintain our services
  • Authenticate users via Microsoft or other APIs
  • Retrieve and display permitted email data
  • Improve security and product features
  • Comply with legal obligations

We do not sell or rent your data to third parties.

3. Third-Party Integrations

If you use features that connect with Microsoft Outlook or Gmail (via Microsoft Graph API or Google APIs), we only access the minimum data necessary to perform the services. We do not retain full message content unless explicitly authorized by the user.

All data access via APIs complies with the respective providers' terms and scopes of permission.

4. Data Storage and Retention

  • Data is stored securely on compliant cloud infrastructure (e.g., GCP, Azure).
  • Email data retrieved for display is not permanently stored unless needed for the functionality explicitly approved by the user.
  • We retain personal data only as long as necessary to fulfill our services or comply with legal obligations.
  • You may request deletion of your data at any time by contacting us.

5. Security Measures

We implement the following:

  • Encryption: All data in transit and at rest is encrypted using industry standards (e.g., TLS 1.2+, AES-256).
  • Access Control: Strict role-based access and audit logs
  • Secure API access: Authenticated via OAuth 2.0 and JWT

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct or delete inaccurate data
  • Withdraw consent
  • Request data portability
  • Object to automated processing

To exercise these rights, contact us at mehdi@miragemetrics.com

7. Automated Decision-Making

We do not use email data to make automated decisions that significantly affect you without human oversight.

8. Compliance

We are compliant with:

  • GDPR (EU)
  • CCPA (California)
  • Industry best practices in cloud security and data minimization

Data processing agreements are available upon request.

9. Updates

This policy may be updated from time to time. Continued use of the services implies acceptance of the updated version.

10. Contact Us

For any data-related questions, reach out to:

mehdi@miragemetrics.com